Sharing My Failures and Recovering from Them

Last week I wrote about the gift of failure and how we can help retain Millennials by showing them the benefits of failure and by showing them how to work through failure. This week, I’m going to share a recent failure of mine and how it helped me, and how it can help younger folks […]

Why Millennials Leave and How to Retain Them by Teaching the Gift of Failing

There’s been a lot of buzz around Simon Sinek’s Millennials in the Workplace video this week. He talked about Millennials and hit on one of the key things we work with leaders on – why Millennials leave companies, and how you can help retain them by teaching them the gift of failure. First, let’s define […]

When Things Look Rosie To Others – The Christmas Letter Effect

As holiday letters are pouring into our mailbox (thank you – it’s nice to get something besides bills and junk mail), I’m reminded of the “Christmas-letter effect.” You know what the Christmas-letter effect looks like – the amazing letter that tells you all the good things that happened to someone’s family over the year, but […]

Why Are We STILL Talking About Millennials?

“I’m so sick of this topic! Why are we still talking about Millennials?” Well, we’re still talking about Millennials because according to a recent Forbes article, Workforce 2020: What You Need To Know Now, Millennials will comprise almost 75 percent of our workforce by 2025. 75 percent! There are a couple of reasons folks are […]

Giving holiday gifts that mean something

My morning started with an amazingly kind email from a client saying, “…it is not a secret both at work and in my family that for me your name is linked to a positive turning point and basically your name is connected with joy.” What a delightful gift it was to open this message on […]

Circular Meetings

“I thought we made a decision about this, but here we are in the same meeting, deciding the same thing again two weeks later! Why?!” If you’ve ever thought this, you aren’t alone. Most of us have been part of teams or organizations where you feel like you simply spin your wheels and never move […]

Keep Customer View In Mind

This week I taught a class on Having a Heart of Hospitality at our church. The focus was on getting past the things that make it hard for us to be welcoming or that keep us from inviting people to be part of our lives. One of the activities was based on two table settings […]

Too much – knowing your triggers

Last week was the week from hell. We’ve all had them. Everything that can go wrong goes wrong. By the time my husband came home Friday, I was ready to sit on the floor, put my head in my hands and simply cry. Yes, it was that bad. So what do we do with these […]

Assuming the Best

As I’ve worked with teams the past few weeks, one dominant theme has emerged – we assume the worst of others. It doesn’t make sense because none of us individually want to have someone else think the worst of us, but we usually don’t hesitate to assume the worst about others. Why do we jump […]

Perception vs. Behavior

During one of my sessions last week, during a couple of sections where I had the group reading through some material, there was a gentleman who sat with his arms crossed as he stared across the room, not participating like the rest of the group. My interpretation of his behavior was that he was angry, […]